Ease of Use.
Accessing voicemails, forwarding calls, putting a customer on hold, these need to be second-nature. Not knowing how to use your phone while a stressed-out customer is waiting for help is one of the most stressful events in an employee’s workday. The emphasis needs to be on designing the best workflows with your employees then training, training, training before go-live.
They need to work.
As for uptime, we won’t get into the details here of why our solution is truly unique but if you would like to know, we are happy to chat about it. Just click the button below and we will call you back.
Our solution will leverage most of the phones you could have sitting on your desk right now. Our fees are at market, but we are happy to provide savings by eliminating the parts you don’t need. We will happily review your current system and provide an apples to apples comparison.